1 Paul, a Vice-President of Operations for the Burger King Corporation by the will of the shareholders, and Mr. John W. Chidsey our CEO, 2 to the faithful franchise managers in the southwest territory: 3 Grace and peace to you from the home office.
4 I am grateful every time I remember you, and am joyful because of your partnership with us in the globalization of our products, from the first day until now, 5 being confident in this, that he who begins a good menu management project will carry it on to completion, 6 even unto the satisfaction of the last customer, until the day of quarterly review.
Warning of his eminent arrival
7 Therefore, my dear friends, as you have always obeyed -- not only in my presence, but now much more in my absence -- continue to work out your schedules with fear and trembling, 8 knowing that the hour is near, and that all the good works of your hands will soon be judged by the King, 9 when he visits your stores during the winter marketing tour.
10 You should be comforting to one another during the time between now and then, exhorting one another on to maximum efficiency, 11 that when the King arrives, in his full and glorious raiment, you should be ready to stand worthy of his wonderful grace.
BK family relationships
12 So managers, love your employees, just as I loved you and gave up my Saturday to analyze your performance reviews, 13 to make you blameless before his mercy. He who loves his employees loves himself.
14 Employees, also obey your shift leaders, for this is right. 15 "Honor your bosses and payroll personnel" -- which is the first rule with a promise -- "that it may go well with you and that you may enjoy longer breaks and fewer night shifts on the weekends."
16 Register teams, do not embitter the preparation teams, for they have been diligent in their good works. Instead, bear one another in patience, while you await your orders, 17 letting your words be seasoned with salt, that the products they create might also be seasoned, according to the customer's perference. 18 When I was an hourly employee I spoke as an hourly employee, complained like an hourly employee, talked back under my breath like an hourly employee. 19 But when I became a manager, I put hourly employee ways behind me, because I could see with fullness the need for team unity.
20 Likewise, staff, treat your customers well not only to win their favor when the regional manager is inspecting, but like you are serving the King himself, 21 which you will be, soon, and at a random date not to be spoken until the day of the King is upon you.
22 Therefore, put on the full uniform issued you on the day of your orientation, so that you can stand firm behind your registers, and that you may move about humbly behind your counters. 23 Stand alert, then, with the BK-embossed shirt of promptness, freshly washed and pressed, and 24 tucked into the black pants of politeness, buckled tight with the belt of cheerfulness. 25 And with your feet fitted with the dark tennis shoes of readiness, to be swift in the addition of extra ketchup packets when requested. 26 In addition, gird your heads with the visor of thorough menu knowledge, and your pointer finger with the rubber register thimble of team spirit, that it might not become blistered and calloused from overuse.
27 Be very careful, then, how you serve your customers -- not as unwise, but as wise, making the most of every opportunity to offer the combo or a side salad or desert item. 28 And during breakfast period, up to and including 10:30 a.m., you should strive toward the goal of making sure your orange juice bladders are tightly fitted to their dispensers, 29 and that no hamburger, no not one, is created before 10:15, as that would be a slander to the glory of the King.
30 Finally, brothers and sisters, aim for perfection, and volume, and new item awareness, and listen to my appeal. Be of one team, live in peace with one another. Greet one another with a "How may I serve you today?" 31 And may the love of our gracious CEO be with you all. Amen.